I chose to work at Sprinklr to help companies make their true digital transformation, leveraging social media to deliver customer experience at scale. From social listening to hear what your customers are saying, sharing and feeling in real time TO engagement, advocacy and the building of influencer communities - my Sprinklr journey has been nothing short of extraordinary. I will share that experience here with you.
There is only one thing better than loving the company you work for - it's loving your team. @Sprinklr New England we are building an incredible brand and business - which really starts with building the right team.
We are currently looking for one more dynamic superstar to join a seat at this table. You must be awesome and high-growth minded. Those are the primary qualifications.
by Charlene Li - The Way To Customer-First
Customer experience is a hot topic among executives today, but it is by no means a new term.
Small business owners of the past relied on customer experience to succeed. It was built into how these mom-and-pop stores operated. They remembered customers’ habitual orders and offered in-person advice on products and services. On a small scale, they truly knew their customers and focused on delivering the right experiences for them.
As these businesses scaled, however, that customer focus dwindled. One-to-one relationships between business owners and customers were replaced by one-to-many advertisements, big sales transactions, and huge corporate silos. The customer’s experience, as a result, stopped being top priority.
I have always been passionate about the career choices that I have made - working for companies I truly believed in.
I left traditional media three years ago to embark upon a journey to find the epicenter of modern marketing. I started at Google and found myself working in an incubator advising several Boston tech startups. It was here that I found myself on a path to Sprinklr - a company that has re-energized my quest and inspired my belief system. I have found exactly what I was looking for.
We just got back from ASKO in Phoenix, where we heard from executive leadership, our product teams and some of our biggest and happiest clients. It was incredible. Five clients on a main-stage panel, talking about how Sprinklr has allowed them to literally transform their businesses and adapt to life in the un-enterprise world.
Verizon, MGM, Phillips, Dell and Sonos.
At Sprinklr we help the world's largest brands do marketing, advertising, customer care, sales, research and commerce on Facebook, Twitter, Instagram, Snapchat and 20 other social channels. We help brands and organizations deliver customer experience at scale.
If you want a free consultation on how Sprinklr can help your organization click on the link below.