Husband, Dad, Coach, Mentor, Tech Junkie, Mediaphile, Ad Man. Helping brands deliver world class CX. Brand Globally. Market Locally. “Glocalization” is the future of customer experience.
After 20 years in the world of media, I began a new quest into the world of digital transformation, customer experience and the fun, fast pace world of social media. With the help of a Google incubator, I got involved with several Boston tech start-ups and eventually the role of Global Head of Sales for SocialSphere - a public opinion strategy firm with a social intelligence software offering. With clients ranging from POTUS to the POPE, I got a deep dive into the world of social data. From there I jumped on a unicorn start-up, Sprinklr - an incredible life and learning experience that has catapulted me to what’s next.
Today I get to work with some of the world's largest brands - helping them navigate and deliver best-in-class customer experience at scale. I am the Regional Vice President of Sales | East @ Lithium Technologies. It is a brave, new world. Staying the course will run your business into the ground. Google. Facebook. Apple. Uber. Netflix. Amazon. These disruptive brands have changed the way consumers consume - raising the bar on every consumer experience at every touch point.
Are you prepared?
I started The Social Influencer Series to share the stories and voices of people that I have worked with and admired over the years - CMO's, thought leaders and visionaries. Old friends and new partners who are willing to share their experiences with you.
Since 2010 I have been working as a consultant and board advisory member on several different start-up ventures, helping build sales and marketing strategies for: Adia Nutrition, Memsaic efundraising, Ovation Sportswear, EMG, North Shore Golf Magazine and Pod617.
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